Team

Mark Stackpoole has now spent over 20 years in the role of chief executive officer for GTS.

The company has experienced double-digit year on year revenue growth since the company began—including a 27% increase in 2020. Mark still actively participates in day-to-day client interaction with several mid-market and enterprise clients, as well as a support manager for several longtime GTS partners.

In addition, Mark has been integral in creating and growing the Partner Sales Channel to over 250 active partners nationwide, which is what makes GTS “tick”.

As a co-founder of Global Telecom Solutions, Ryan Hathaway is a cornerstone of the leadership team, bringing over two decades of deep industry experience.

His expertise is backed by a powerful academic foundation with degrees from both Michigan State University and the University of Detroit School of Law.

Ryan specializes in meticulous cost analysis and strategic telecom planning, developing robust roadmaps for a diverse clientele. He has a track record of success serving clients from growing mid-size businesses to large-scale enterprise organizations.

With over a decade of experience spanning the nonprofit and for-profit sectors, Mari excels in securing partnerships, marketing, creative design, and executive event management.

She is committed to creating content that drives revenue and promotes key business and mission-based initiatives. Her academic background includes a Master of Management from Walsh College and a Bachelor of Fine Arts from Saginaw Valley State University.

As a passionate team leader, Mari is driven to help organizations and others achieve greatness.

A seasoned IT professional with over 25 years of experience, Rob has a proven track record leading projects for both Fortune 500 and mid-market clients.

His career is highlighted by pioneering work, including designing the infrastructure for one of the first large-scale internet banking platforms. Rob’s unique strength lies in his ability to translate complex technical jargon into clear, understandable terms.

This skill makes him a trusted advisor, adept at crafting solutions that prioritize security and scalability while perfectly aligning with client business needs and industry trends.

Brian Schneble is a security professional with a unique background spanning two distinct industries. He spent over 15 years in automotive manufacturing, where he rose to Director of Sales for a top global supplier and led advanced engineering teams in AI and electrification.

Brian applies that deep experience with machine learning and behavioral engines to the world of cybersecurity, helping organizations defend against complex, digital threats. When not focused on security, Brian is a passionate cook and has been a finalist on Gordon Ramsay’s MasterChef and The “F” Word.

Katie Teper brings 7 years of experience in commissions and revenue assurance to her role as GTS’ Commissions Manager. With additional experience in commissions contracting and auditing, Katie is dedicated to ensuring the GTS commissions team grows quickly and productively to keep GTS thriving and at the top of the competition.

Katie was a European History major who had worked her way up from the bottom and has learned the ins and outs of the telecom industry through hard work and dedication. She brings her organizational skills, attention to detail and strong-willed personality to her work life as well as her home life with her rambunctious 3 year old son. In her spare time she loves to read, spend time with her family and singing with the non-profit choir where she also sits on the board.

Since joining the GTS team in 2010, Bob Chernock has been an integral part of enhancing and growing the indirect sales channel.

He now provides dedicated, day-to-day support to well over 50 key sales partners, assisting with all sales-related functions, including quoting, solution design, and overall client strategy. Before his tenure at Global Telecom Solutions, Bob worked in a similar capacity for a number of distinguished firms such as ANX, First Communications, XO Communications, and Cavalier Telephone, building a deep well of industry expertise.

As a Channel Sales Manager for GTS, Jamie Boedeker brings over 15 years of dedicated telecom industry experience. His primary focus is the growth of the GTS Sales Channel, where he is actively pursuing and onboarding new partners and agents nationwide.

He is committed to building collaborative relationships, providing partners with the tools and support they need to thrive. He serves as a dedicated resource, ensuring they can confidently represent GTS solutions. When away from the office, he enjoys spending time with his wife, Marisa, and their five children.

Mandy joined the GTS sales team with a clear mission: to fundamentally improve the telecom and technology experience for her clients. She brings a combination of over 20 years in sales and 16 years deeply embedded in the telecommunications industry, giving her a comprehensive understanding of the market.

Prior to GTS, Mandy honed her skills in similar roles at firms such as Comcast, Vonage, and Crown Castle. At the core of her professional philosophy, exceptional customer service is always her top priority, ensuring a supportive and positive client journey.

Kylah is a dynamic sales leader with proven expertise in channel development, strategic account management, and large-scale implementations.

She brings a relentless passion for the customer experience and a sharp focus on driving new business growth in the Southeast market. Kylah is a dedicated advocate for her customers and the entire technology partner community. Kylah resides in Roswell, GA with her husband John, their two children, and their three foster children. In her spare time, her family enjoys boating, home improvements, and gardening.

Jeremy is a seasoned professional with over 25 years of relationship-based solution sales experience and entrepreneurial leadership. His technology background is wide-ranging, with a strong focus for the past decade on helping midmarket and enterprise customers plan and execute their digital transformation strategies.

He is defined by his dedication to accountability and an intense passion for the customer experience and advocacy for his clients. He resides in the Chicagoland with his wife, two children, and three dogs.

Emily Snyder is a relationship-focused professional with experience spanning technology, community engagement, client relations, and business operations. She has helped organizations strengthen brand presence, build meaningful partnerships, improve community engagement, and create streamlined experiences for both clients and teams. Through a combination of strategic coordination, communication, and project leadership, she is known for turning ideas into organized, people-centered outcomes that support long-term growth and lasting impact. Her approach is grounded in authenticity, adaptability, and a genuine passion for building connections that matter.

Leo Garofalo is a proven channel and partner development professional with a track record of helping technology partners grow their businesses and unlock new opportunities. He understands what it takes to build a thriving partner practice and more importantly, how to help partners get there faster.

Leo is dedicated to working alongside his partners every step of the way. He helps identify where the best opportunities are, removes obstacles that slow partners down, and puts the right resources in place so partners can focus on what they do best.

At the core of everything Leo does is a commitment to building lasting relationships grounded in trust. He believes the best partnerships are built over time through consistency, transparency, and a genuine investment in his partners’ success.

While Leo has deep roots in cybersecurity, his expertise at GTS extends across the full technology stack including cloud, connectivity, unified communications, and beyond.

Kat Thomas graduated with honors from Kent State University with a degree in Business Administration. With 19 years in telecommunications, including six at GTS, she has experience with a wide range of top-tier carriers.

As a project manager, she continuously expands her skills in the ever-changing world of voice, data, and cloud services. Her goal is to provide end-to-end guidance on projects, ensuring key players are always involved while optimizing the required solutions. Her key strengths include clear communication, client satisfaction, and deep product knowledge.

Monica Kopp brings over a decade of diverse customer service, project management, and sales experience to the GTS team. She is instrumental in running our back-office operations, with a keen eye always focused on improvement, growth, and detail.

She loves her role as a project manager and always aims to go above and beyond to exceed the expectations of our partners and clients. Assisting the GTS CEO with key marketing endeavors, Monica enjoys putting her Bachelor of Business Administration to work. In her spare time, you can find Monica singing along to Fleetwood Mac.

Joining the GTS team in 2020, Jeanie brought a wealth of experience in managing both front and back-office operations, quickly becoming a key asset. Her technical expertise in proprietary software, backed by the spirit and drive of an entrepreneur, allows her to approach challenges with an innovative yet systematic mindset.

Jeanie is deeply dedicated to implementing and upholding company guidelines to ensure operational excellence. Her remarkable versatility and professionalism are instrumental in making sure all client needs are met with both speed and efficiency.

Colleen joins the GTS team with a strong background in project management and a deeply rooted passion for enhancing the customer experience. Accustomed to the demands of fast-paced, high-tech environments, she has a proven track record of managing high-volume workloads with exceptional accuracy and timeliness.

Her primary motivation is to drive productivity and efficiency in every project she undertakes, ensuring clients receive the best-in-class service possible. Colleen’s dedication to guarantees supportive journey for our partners and clients.

Joining the GTS team in 2019, Lisa Hall brought an incredible foundation of over 25 years of dedicated telecom industry experience, primarily with AT&T.

Her robust professional background is complemented by a strong academic foundation, holding a Bachelor of Business Administration from Eastern Michigan University and a Master of Finance from Walsh College. Lisa is a highly experienced professional with a powerful skill set rooted in customer service, strategic sales support, and meticulous project management, making her an invaluable asset to our team and partners.

Samantha’s journey with GTS began as an intern before she officially joined the team in 2018. Impressed by the diligent company culture, she made a significant career change, proving to be a vital asset.

Sam brings over 10 years of experience in business management and customer service and is dedicated to enhancing her skills as a project manager to provide the best client support. She is also a passionate volunteer and Guardian Ad Litem. In her leisure time, you can find Sam with her precious pups, family, or channeling her secret talent as an interior designer.

Deb Rukat joined the GTS team in 2020. She brings over 30 years of deep experience in the telecom industry, spending most of that time at AT&T supporting global clients.

She thrives on cultivating powerful relationships between clients, partners, and businesses to successfully meet critical project timelines. Deb’s experience includes sales, complex contract negotiations, team building, and strategic implementation. She enjoys yoga, anything outdoors, and spending quality time with her husband Kevin and their two children at the lake.

Brandy brings over 8 years of dedicated telecommunications and Project Management experience to the GTS team. She is a results-oriented project management professional with a proven track record of planning and coordinating diverse projects to successful completion within their defined time frames.

Her meticulous attention to detail is key to ensuring a smooth and seamless customer experience. Brandy’s three children keep her busy with sports games and practices. In her spare time, she enjoys traveling, and reading.

Dan joined GTS in October 2018, bringing over 20 years of telecom experience to his role as Customer Support Manager. He has worked in many roles with firms like Global Crossing, Level 3, and Bullseye Telecom, specializing in network design, circuit provisioning, and customer service.

He has a deep knowledge of telecom products and is deeply committed to serving the needs of GTS customers to ensure a positive experience. While dedication to customer satisfaction is paramount, Dan also focuses on internal growth through process improvement and system enhancement.

Nicole Seymour is an Executive Assistant with over 10 years of extensive experience in administrative tasks, including scheduling and correspondence. Having held positions across non-profit, business, and marketing sectors, she can tailor her skills to meet diverse client needs and is always willing to help the team meet its goals.

Since joining GTS in 2019, her responsibilities have included training new hires and managing other key administrative duties. In her spare time, she enjoys exploring new restaurants and spending time with her son.